Scaling Secure Telehealth with AWS EKS & RDS
DevOps & Solution Architecture
Amazon RDS
AWS Backup
Amazon EKS
AWS Backup
ALB/ELB
CloudWatch
Executive Summary
Qualiphy, a leading telehealth solutions provider, empowers medspas and clinics with compliant, secure, and seamless virtual care. To support rapid growth and meet strict healthcare compliance standards, Qualiphy needed to modernize its AWS foundation, strengthen governance, and automate deployments.
Their legacy single-account setup and non-resilient database environment created risks around downtime, backup reliability, and security misconfigurations.
GoCloud partnered with Qualiphy to implement a multi-account Landing Zone with AWS Control Tower, modernize container workloads on Amazon EKS, and upgrade to Amazon RDS MySQL (Multi-AZ) for resilience. With a fully automated CI/CD pipeline and security guardrails, Qualiphy can now scale confidently, ensure compliance, and deliver reliable telehealth services worldwide.
About the Customer
Qualiphy is a telehealth solutions provider enabling medspas, clinics, and healthcare practices to deliver on-demand telemedicine, good faith exams (GFEs), and clinical support.
Through its platform, Qualiphy ensures that patients receive timely, compliant, and high-quality virtual care while helping clinics improve efficiency, maintain regulatory compliance, and expand services.
Customer Challenges
Qualiphy’s AWS environment posed several challenges:
- Database Reliability: A single-instance RDS MySQL setup risked downtime during failures or maintenance.
- Backup Gaps: Manual and inconsistent processes limited point-in-time recovery and increased risk of data loss.
- Performance Bottlenecks: Scaling for analytics and reporting was limited, leading to slow queries during peak demand.
- Manual Security Controls: Credential management and encryption lacked automation, raising risks of misconfigurations and compliance gaps.
Without addressing these, Qualiphy risked downtime, compliance failures, and limited scalability.
Why AWS
Qualiphy selected Amazon Web Services (AWS) for its healthcare-ready, compliant, and scalable cloud services. AWS’s breadth of managed services provided the ability to build a secure foundation, scale workloads globally, and automate compliance and governance.
Why They Chose GoCloud
As an AWS Advanced Consulting Partner, GoCloud was chosen for its expertise in building secure, well-architected healthcare environments.
GoCloud’s strengths included:
- Proven experience with multi-account Control Tower setups
- Deep expertise in EKS modernization and CI/CD automation
- Strong focus on security, governance, and compliance best practices
By automating governance, standardizing infrastructure, and enabling secure deployments, GoCloud ensured Qualiphy could scale its telehealth platform without compromising patient safety or compliance.
GoCloud’s Solution
GoCloud modernized Qualiphy’s AWS environment with a multi-account architecture, resilient RDS MySQL deployment, and containerized workloads on EKS.
Key AWS Services Deployed
- AWS Control Tower – Multi-account setup with governance guardrails.
- Amazon EKS – Managed Kubernetes clusters for dev, staging, and production with auto-scaling.
- Amazon RDS MySQL (Multi-AZ) – Highly available relational database with automated failover and point-in-time recovery.
- AWS Backup – Centralized backup with daily snapshots and retention policies.
- AWS Secrets Manager – Encrypted credential storage with automatic rotation.
- AWS CodePipeline + CodeBuild – Automated CI/CD integrated with Bitbucket for deployments.
- Amazon ECR – Private Docker image repository.
- Elastic Load Balancer (ALB/ELB) – Secure and scalable traffic distribution.
- Amazon VPC + NAT Gateway – Isolated, multi-AZ networking with private subnets for sensitive workloads.
- AWS CloudFormation – Infrastructure as Code for consistent provisioning.
- Amazon CloudWatch – Centralized monitoring, logging, and alerting.
- AWS Systems Manager – Centralized operations and patch automation.
Architecture Highlights
- Multi-Account Landing Zone: Separate accounts for dev, staging, and production, with dedicated VPCs across multiple AZs.
- CI/CD Automation: CodePipeline and CodeBuild automatically build, test, and deploy containers to EKS.
- Database Resilience: RDS MySQL Multi-AZ with daily backups and automated failover.
- Security & Compliance: Secrets Manager, encryption at rest (KMS), SSL/TLS in transit, IAM roles, and automated guardrails.
- Scalability: EKS worker nodes and RDS read replicas scale automatically with workload demand.
Results & Benefits
✅ High Availability & Reliability
Multi-AZ RDS MySQL and EKS clusters eliminated single points of failure, ensuring minimal downtime.
✅ Automated Backups & Recovery
Daily snapshots and 7-day retention provided point-in-time recovery and reduced operational overhead.
✅ Improved Scalability & Performance
RDS read replicas and EKS auto-scaling enabled Qualiphy to handle traffic spikes without performance degradation.
✅ Enhanced Security & Compliance
Secrets Manager, encryption, and automated guardrails ensured HIPAA-ready compliance and reduced risk of misconfiguration.
✅ Faster Deployments & Innovation
Automated CI/CD pipelines standardized deployments across environments, accelerating release cycles.